Royal Air Maroc baggage allowance
One piece of carry-on luggage is allowed; laptops are permitted and are not considered hand luggage. Hand luggage must not exceed 22 pounds; the sum of the length, width and height must not exceed 45 inches. Liquids and gels are allowed but cannot exceed 100 ml and must be in a resealable, transparent plastic bag not to exceed 1 liter.
North American passengers traveling economy class can check two pieces of baggage at no charge; business class travelers are allowed three. Bags cannot exceed 50 pounds, 8 ounces in weight; the sum of the length, width and height cannot exceed 79.9 inches. Fees for extra bags depend on the number and size.
If RAM does not deliver baggage on time, RAM puts out a tracer in an international baggage tracking system. Passengers who have lost, delayed or damaged luggage may be eligible for reimbursement; if a bag is lost, RAM will reimburse the passenger if a fee was paid to transport the bag.
Economy Class
Economy Fare Options
There are a number of fare upgrades within the Economy Class: Essential, Classic, Eco Flex, and Serenity. The on-board experience will be very similar, but a fare upgrade entitles the passenger to extra benefits and flexibility, such as ticket changes/refunds and seat selection. Eco essential is the most affordable fare, and omits free baggage allowance from the ticket. When you make your booking through Alternative Airlines, you can easily compare and select the perfect fare for you; more information can be found here.
Economy Class Facilities
All economy passengers can relax in the main economy cabin, where you will appreciate the comfortable seating and attentive service.
Long-haul: with its new cabins, Royal Air Maroc strives to enhance your flight: comfort, space, and two on-board meals, consisting of a breakfast, lunch, or dinner, depending on the time of travel. All passengers have an individual 8.9 inch screen to view a wide selection of totally free content.
Economy Class Seating
With its new ergonomic seats you have more space and comfort.
On long-haul flights, to improve your comfort, RAM offers its Economy Class long-haul customers a pillow, a blanket and a travel kit. The seat pitch is between 30 and 32 inches.
Общая информация
«Эйр Марок» была создана в 1953 году при слиянии двух других марокканских авиа линий. Изначально компанией использовались шестнадцать самолетов, но реактивные были добавлены лишь в 1964 году. С 1969 года компания стала заказывать лайнеры Boeing, которые сейчас образуют костяк флота.
Код авиакомпании по ИАТА — AT, по ИКАО — RAM.
Связаться с компанией можно через колл-центр по следующим номерам:
- Марокко — 0890000800, отслеживание багажа — 0890000700;
- для участников программы Safar Flyer — safarflyer@royalairmaroc.com для категории Blue, silvergold@royalairmaroc.com для категории Silver и Gold;
- международный номер телефона — 00212522489797, для багажа +212522489732;
- номера горячей линии для остальных стран можно посмотреть здесь;
- для запроса специальных услуг нужно заполнить форму здесь;
- адрес компании — Aeroport de Casablanca-Anfa, Касабланка, Марокко.
Дополнительная информация! Рейтинг авиалинии по SkyTrax не очень хороший. Средний балл составляет 4 из 10. В среднем пассажиры ставят лишь по 3 звезды из 5, однако сам сервис обозначил компанию как четырехзвездочную. Больше всего люди жалуются на отсутствие развлечений на борту.
«Эйр Марок»
Special Services
Special Assistance
Royal Air Maroc offers a wide range of services tailored to the needs of passengers requiring special assistance, including motor, auditory, and visual assistance. The airline should be informed at least 48 hours before departure is any special assistance is required. If you have made a booking with Alternative Airlines, you can contact our customer service to discuss your needs. For more information, you can read our guide to requesting special assistance and how Alternative Airlines can help.
Travelling with Babies/Children
The fee for babies (under 2 years of age) is 10% of the accompanying adult rate. Seats can be reserved for babies for the same price as a child’s (2-12) ticket.
Children accompanied by an adult aged between the ages of 2 and 12 years are subject to a discount on the adult rate – the reduction depends on the destination and the applied rate. Passengers can transport a stroller at no extra charge, which is allowed in the cabin but subject to space availability.
All children travelling on Royal Air Maroc are given complimentary items for entertainment, including crayons, colouring sheets and games.
Travelling with Animals
RAM allows passengers to travel with pets. It is important to confirm details before making your booking, as the airline’s policies are subject to change. But as a summary, pets (dogs, cats, birds) are allowed in the cabin if the maximum weight 5kg including carrier.
Pets are also allowed in the cabin if certain requirements are met and the weight of the animal in its container is less than 75Kg. Note that pets in the cabin and in the hold are not accepted on flights to the UK. Passengers must indicate when they book their flights that they wish to travel with their pet.
About Royal Air Maroc
Royal Air Maroc, which is commonly known as ‘RAM’, is the largest airline in Morocco. The airline was founded in July 1953, as a result of a merger of Air Maroc and Air Atlas. The airline is headquartered at Casablanca-Anfa Airport, near the Moroccan city of Casablanca, but its primary hub airport is Casablanca Mohammed V International Airport.
RAM operates both medium-haul and long-haul flights and flies to over 100 destinations worldwide, including countries in Europe, Africa, the Americas and the Middle East.
Are you looking to book flights with Royal Air Maroc? Alternative Airlines, a UK based travel agent, provides an easy-to-use flight booking website, so you can book your tickets in English and with the support of our expert customer service team. You can even book your flights in Moroccan Dirham, along with over 160 other currencies! Find out more about booking through Alternative Airlines here.
Royal Air Maroc Check-In
Online Check-In
Royal Air Maroc online check-in is available through the Royal Air Maroc online check-in page. Online check-in is available from 48 hours up until two hours before scheduled flight departure time on most, but not all RAM flights.
Airport Check-In
Domestic flights: Airport check-in closes 60 minutes before scheduled flight departure time on domestic flights.
International flights: Airport check-in time opens two hours before scheduled flight departure time on international flights, and is extended to three hours before scheduled departure time during peak periods, such as school holidays and other public holidays. Airport check-in can be completed by visiting the Royal Air Maroc check-in agents at the airport of departure. Check-in closes 60 minutes before departure time.
Питание
Питание на борту
Если полет длится больше 2.5 часов, пассажирам будет предложено бесплатное питание. На обед и завтрак подают закуску и горячее на выбор. После еды будут предложены фрукты, сыры и десерты. К еде прилагаются напитки, включая алкогольные напитки и французские вина, если полет совершается в бизнес-классе. Если полет длился менее 2.5 часов, будет предложен горячий завтрак и чай\кофе.
Если у пассажира имеются какие-либо ограничения в еде, например, по состоянию здоровья, об этом необходимо сообщить за 48 часов до вылета минимум. Авиакомпания предоставит специальное меню на выбор. В перечень входят:
- блюда без соли или глютена;
- питание для детей или младенцев;
- диабетические блюда;
- индийская кухня.
Важно! Данная услуга недоступна на некоторых рейсах. О доступности специального питания необходимо узнать заранее, позвонив по горячей линии авиакомпании
Авиапарк
Самолет Боинг 747-400
Костяк парка самолетов королевской авиалинии Air Maroc составляют самолеты фирмы Boeing. В распоряжении компании находятся:
- один Airbus A320 на 188 человек с 38 местами бизнес-класса;
- 5 ATR 72-600 на 70 человек при региональных перелетах;
- 6 Боинг 737–700 на 132 и 138 человек;
- 31 Boeing 737–800 на 171, 177 и 183 человека;
- один Боинг 747-400 на 498 человек, однако в скором времени его планируют заменить;
- 4 Boeing 767-300ER на 235, 236 и 237 человек;
- 5 Боинг 787-8 на 274 человека;
- 4 E190 на 96 человек;
- один грузовой самолет Боинг 737-300F.
Средний возраст самолетов — 11.1 лет. Самым старым является лайнер Boeing 747, которому 25 лет.
Тарифы
У авиалинии есть 7 различных тарифов. В перечень входят:
- Essential. В него входят только ручная кладь и питание, начисления бонусов не происходит.
- Classic. В него включены сдаваемый багаж, ручная кладь и питание. Бонусы начисляются со 100%.
- Eco Flex. В тариф входит багаж, ручной багаж, питание и ограниченная возможность выбрать место в салоне. Изменить рейс или вернуть билет можно с доплатой. Начисление бонусов — 100%.
- Serenity. В него входит полный пакет услуг: багаж, ручной багаж, питание, возврат или изменение в рейсе, выбор места и 120% начисление бонусов.
- Business Essential. Включает в себя багаж, ручную кладь, питание, выбор места и изменение рейса с доплатой. 200% начисление бонусов.
- Business Flex. Включает в себя все, однако возврат осуществляется только со штрафом. 200% начисление бонусов.
- Business Serenity. Включает в себя абсолютно все, за возврат билета штраф оплачивать не нужно. Бонусы начисляются со 200% ставкой.
Royal Air Maroc Destinations
Domestic Destinations
| CITY | AIRPORT |
|---|---|
| Agadir | Agadir–Al Massira Airport |
| Al Hoceima | Cherif Al Idrissi Airport |
| Beni Mellal | Beni Mellal Airport |
| Bouarfa | Bouarfa Airport |
| Casablanca | Casalanca Mohammed V International Airport |
| Dakhla | Dakhla Airport |
| Essaouira | Mogador Airport |
| Fez | Fes-Saïss Airport |
| Laâyoune | Hassan I Airport |
| Marrakech | Marrakesh Menara Airport |
| Nador | Nador International Airport |
| Oujda | Ouarzazate Airport |
| Rabat | Rabat-Salé Airport |
| Tanger | Tangier Ibn Battouta Airport |
| Zagora | Zagora Airport |
International Destinations
| COUNTRY | CITY | AIRPORT |
|---|---|---|
| Algeria | Algiers | Houari Boumediene Airport |
| Angola | Luanda | Quatro de Fevereiro Airport |
| Austria | Vienna | Vienna International Airport |
| Belgium | Brussels | Brussels Airport |
| Benin | Cotonou | Cadjehoun Airport |
| Brazil | Rio de Janeiro | Rio de Janeiro–Galeão International Airport |
| Brazil | São Paulo | São Paulo–Guarulhos International Airport |
| Cameroon | Douala | Douala International Airport |
| Burkina Faso | Ouagadougou | Ouagadougou Airport |
| Cameroon | Yaoundé | Yaoundé Nsimalen International Airport |
| Canada | Montreal | Montréal–Pierre Elliott Trudeau International Airport |
| Cape Verde | Ilha do Sal | Amílcar Cabral International Airport |
| Central African Republic | Bangui | Bangui M’Poko International Airport |
| Chad | N’Djamena | N’Djamena International Airport |
| China | Beijing | Beijing Daxing International Airport* |
| Democratic Republic of the Congo | Kinshasa | N’djili Airport |
| Denmark | Copenhagen | Copenhagen Airport |
| Egypt | Cairo | Cairo International Airport (CAI) |
| Equatorial Guinea | Malabo | Malabo International Airport |
| France | Bordeaux | Bordeaux–Mérignac Airport |
| France | Lyon | Lyon-Saint Exupéry Airport |
| France | Marseille | Marseille Provence Airport |
| France | Montpellier | Montpellier–Méditerranée Airport |
| France | Nantes | Nantes Atlantique Airport |
| France | Nice | Nice Côte d’Azur Airport |
| France | Paris | Charles de Gaulle Airport |
| France | Paris | Orly Airport |
| France | Strasbourg | Strasbourg Airport |
| France | Toulouse | Toulouse–Blagnac Airport |
| Gabon | Libreville | Libreville International Airport |
| Gambia | Banjul | Banjul International Airport |
| Germany | Berlin | Berlin Tegel Airport |
| Germany | Düsseldorf | Marseille Provence Airport |
| Germany | Frankfurt | Frankfurt Airport |
| Germany | Munich | Munich Airport |
| Ghana | Accra | Kotoka International Airport |
| Gibraltar | Gibraltar | Gibraltar International Airport |
| Greece | Athens | Athens International Airport |
| Guinea | Conakry | Conakry International Airport |
| Guinea-Bissau | Bissau | Osvaldo Vieira International Airport |
| Italy | Bologna | Bologna Guglielmo Marconi Airport |
| Italy | Milan | Milan Malpensa Airport |
| Italy | Rome | Leonardo da Vinci–Fiumicino Airport |
| Italy | Turin | Turin Airport |
| Italy | Venice | Venice Marco Polo Airport |
| Ivory Coast | Abidjan | Félix-Houphouët-Boigny International Airport |
| Lebanon | Beirut | Beirut–Rafic Hariri International Airport |
| Liberia | Monrovia | Roberts International Airport |
| Libya | Tripoli | Tripoli International Airport |
| Mali | Bamako | Bamako–Sénou International Airport |
| Mauritania | Nouakchott | Nouakchott–Oumtounsy International Airport |
| Netherlands | Amsterdam | Amsterdam Airport Schiphol |
| Netherlands | Rotterdam | Rotterdam The Hague Airport |
| Niger | Niamey | Diori Hamani International Airport |
| Nigeria | Lagos | Murtala Muhammed International Airport |
| Portugal | Lisbon | Lisbon Portela Airport |
| Qatar | Doha | Hamad International Airport |
| Republic of the Congo | Brazzaville | Maya-Maya Airport |
| Republic of the Congo | Pointe-Noire | Pointe-Noire Airport |
| Saudi Arabia | Jeddah | King Abdulaziz International Airport |
| Saudi Arabia | Riyadh | King Khalid International Airport |
| Senegal | Dakar | Léopold Sédar Senghor International Airport |
| Sierra Leone | Freetown | Lungi International Airport |
| Spain | Barcelona | Barcelona–El Prat Airport |
| Spain | Las Palmas | Gran Canaria Airport |
| Spain | Madrid | Adolfo Suárez Madrid–Barajas Airport |
| Spain | Málaga | Málaga Airport |
| Spain | Tenerife | Tenerife North Airport |
| Sweden | Geneva | Geneva Airport |
| Switzerland | Zürich | Zürich Airport |
| Togo | Lomé | Lomé-Tokoin Airport |
| Turkey | Istanbul | Istanbul Airport |
| Turkey | Istanbul | Istanbul Sabiha Gökçen International Airport |
| Tunisia | Tunis | Tunis-Carthage International Airport |
| United Kingdom | London | Gatwick Airport |
| United Kingdom | London | Heathrow Airport |
| United States | Boston | Logan International Airport |
| United States | Miami | Miami International Airport |
| United States | New York City | John F. Kennedy International Airport |
| United States | Washington, D.C. | Washington Dulles International Airport |
Codeshare Agreements
Under Royal Air Maroc’s codeshare agreements, a flight ticket might be issued by Royal Air Maroc, and the reservation will be with Royal Air Maroc, but the flight will actually be operated by another (codeshare partner) airline. The purpose of a codeshare is to open up new routes for passengers.
Royal Air Maroc has codeshare agreements with the following airlines:
| Alitalia | Brussels Airlines | Etihad Airways |
| Iberia | JetBlu | Kenya Airways |
| Qatar Airways | S7 Airlines | Saudia |
| AAG Angola Airlines | Turkish Airlines | American Airlines |
| British Airways |
2020 Update: Following a new codeshare partnership with American Airlines in 2019, Royal Air Maroc started a codeshare partnership British Airways in February 2020, ahead of becoming a oneworld Alliance member in April.
In-Flight Entertainment
RAM offers a wide range of in-flight entertainment – there will be no time for boredom! Find excellent media in English, Arabic and French.
Long-Haul Entertainment
Both Economy and Business passengers can enjoy personal video screens providing a on-demand (VOD) system, giving passengers access to the latest blockbusters, movie classics, popular TV, movies, and a number of games. The geo-vision system on the personal TV screen provides information on the progress of the flight in real time, including flight path, local time, temperature, cruising speed.
Medium-Haul Entertainment
All passengers can enjoy a programme of short movies, comedy videos, and cartoons, etc are available on the cabin mounted screens. The on-board geo-vision system will present flight information in real-time, including flight path, local time, temperature, cruising speed.
RAM Baggage Allowance
Carry-on Baggage
Passengers can take up to one carry-on luggage for free as long as it weigh less than 10kg and total dimensions (L x W x H) do not exceed 115cm. Laptops/ tablets are free to bring onboard.
Checked Baggage
| NETWORK | ECONOMY | BUSINESS | SAFAR FLYER* |
|---|---|---|---|
| Morocco to/from Europe | No Baggage** Or, 1 piece weighing 23 kg | 2 pieces weighing 23 kg each | + 1 additional piece weighing 23 kg |
| Morocco to/from: USA, Canada, Africa, Libye, Egypt, Saudi, Arabia, Lebanon, Turkey, Amman/Brazil | 2 pieces weighing 23 kg each | 3 pieces weighing 23 kg each | + 1 additional piece weighing 23 kg |
| Qatar | 2 pieces weighing 23 kg each | 2 pieces weighing 32 kg each | Economy: + 1 additional piece weighing 23 kg Business: + 1 additional piece weighing 32 kg |
| All other routes | 1 piece weighing 23 kg | 2 pieces weighing 23 kg each | + 1 additional piece weighing 23 kg |
* Safar Flyer: Silver, Gold, and Ambassador tiers
** Applies to the “Eco essential” ticket, which excludes baggage to offer a preferential rate
Royal Air Maroc Food
For both economy and business passengers, meals are served on all RAM flights lasting more than two and a half hours. On flights lasting less than two and a half hours, a hot snack will be served. Lunch or dinner consists of a hors d’oeuvre and a gourmet salad, followed by a hot dish and desert.
A selection of cheese, pastries and fresh fruit is provided to business passengers, who will receive their food served on fine porcelain china.
Drinks and Alcohol
A selection of Moroccan and French wines and various alcoholic and soft drinks, will also be offered, followed by tea/coffee after the main meal.
Special Dietary Requirements
Special meal options available on RAM flights include:
| Gluten-free meal | No salt meal | Diabetic meal |
| Vegetarian meal | Hindu meal | Bland Meal |
| Children’s meal | Baby meal | Low Calorie Meal |
| Vegetarian Asian |
Requesting a Special Meal
When booking your ticket through Alternative Airlines, you are given the option to select your ‘Meal Preference’. If you would like to order a special meal after making your booking, you can contact our customer service team, who will make a request on your behalf.
Requests for a special meal on Royal Air Maroc flights can be made up to 48 hours before scheduled departure.
Royal Air Maroc Frequent Flyer Program
Royal Air Maroc operates a frequent flyer program called Safar Flyer program designed to reward passengers for flying with Royal Air Maroc flights and partners. Miles with Safar Flyer program can be converted into premium plane tickets, upgrades to business class, excess baggage and change costs. Miles with Safar Flyer program can be collected/used with Iberia, Etihad and Qatar airlines.
Safar Flyer Benefits
The International VIP Lounge at the Casablanca Mohammed V Casablanca-Nouaceur Airport is available to passengers holding a Business Class ticket or Safar Flyer Gold, Ambassador or Silver Loyalty Card. Gold or Silver card holders can also use the priority check-in desks on presentation of the Safar card.
Collect Safar Flyer Points
When you make a Royal Air Maroc booking through Alternative Airlines, you can collect air miles or frequent flyer points. Simply select Safar Flyer as your chosen frequent flyer program and quote your membership number when making your reservation – you can find out more here.
Путешествие с детьми
При путешествии с ребенком малышу будет предоставлена коляска на борту. Стоимость тарифа для детей до двух лет составит 10% от взрослого билета. Дети 2-12 лет также имеют специальный тариф. При путешествии с младенцем будет предоставлена приоритетная посадка, а также бесплатный провоз коляски или кроватки в багажном отделении.
На борту детям будут предоставлены карандаши, бумага и раскраски, а также иные развлечения. Также в салоне есть отдельная зона для детей, где им будут предоставлены игры и игрушки.
Если ребенок летит без сопровождающего в возрасте 4-14 лет, ему будет предоставлено сопровождение, приоритетная посадка, помощь в аэропорту. Для этого родителям необходимо подписать соответствующие бумаги. Оплата осуществляется только при международных рейсах. Для детей 12-16 лет данная услуга не требуется.
Багаж
Максимальный вес одной единицы багажа составляет 23 кг, однако на некоторые направления он может быть больше. Условия провозки багажа следующие:
- Европа — Марокко. Для эконом-класса — 0 или 1 багаж, бизнес — 2 багажа, плюс одно дополнительное место бесплатно при наличии Silver\Gold статуса программы лояльности;
- Северная Америка, Саудовская Аравия, Ливан, Ливия, Турция или Египет. Для эконом-класса 2 багажа, для бизнес — 3 багажа, также бесплатное доп. место при статусе серебро\золото Safar Flyer;
- RAM, исключая страны предыдущего пункта. 1 багаж для эконом-класса и 2 багажа для бизнес-класса, а также одно дополнительное место по программе лояльности;
- Бразилия. По два багажа весом в 32 кг каждое для обоих классов, дополнительное место для багажа при наличии карты бонусной программы;
- Катар. Эконом-класс — 2 багажа и один дополнительный при участии в бонусной программе, бизнес-класс — 2 багажа в 32 кг и один дополнительный в 32 кг при наличии карточки Safar Flyer.
Также есть возможность купить дополнительный багаж или доплатить за перевес
Обратите внимание на то, что вес одной единицы не может превышать 32 кг. Стоимость доп
багажа и перевеса зависит от направления. Подробно можно узнать на сайте авиакомпании. Перевес может обойтись от 55 до 100 евро, дополнительный багаж будет стоить от 70 до 350 евро*.
Программа лояльности
Safar Flyer
У компании есть бонусная программа под названием Safar Flyer. Есть три степени: Blue, Silver и Gold. Помимо дополнительного багажа и возможности купить полет за накопленные мили, есть и другие преимущества при серебряном и золотом статусах:
- приоритет при звонках в колл-центр;
- регистрация в бизнес-стойках;
- бесплатная упаковка багажа защитным материалом;
- доступ в вип-лаунджи (для Silver только в Марокко).
При покупке услуг компаний-партнеров, идет дополнительное начисление миль. С подробной информацией о программе можно ознакомиться на сайте.
Royal Air Maroc — достаточно бюджетная, однако предоставляющая неплохой сервис компания. Авиалиния предоставляет бесплатное питание, развлечения для детей, бонусную программу и более ста различных направлений.
*Цены актуальны на июль 2018 года.
News
10th March 2020
Royal Air Maroc and British Airways become Codeshare Partners
British Airways and Royal Air Maroc have signed a new codeshare agreement ahead of the Moroccan airline’s entry into the oneworld alliance. The agreement will offer passengers more choice between London Heathrow and Marrakesh, as well as daily access to Royal Air Maroc’s hub in Casablanca. This news comes about as Royal Air Maroc prepares to join the oneworld Alliance on April 1st 2020.
15th November 2019
Royal Air Maroc and American Airlines Submit Codeshare Request
Royal Air Maroc (RAM) and American Airlines have submitted a codeshare request to the US government. the collaboration will allow American Airlines the opportunity to expand in Africa, and will aim to connect customers to a number of destinations in Africa, like Marrakech, Accra and Lagos. The US-based company seeks to deepen ties with Royal Air Maroc.
Business Class
Business Fare Options
There are a number of fare upgrades within Business Class: Essential, Flex, and Serenity. The on-board experience will be very similar, but a fare upgrade entitles the passenger to extra benefits and flexibility, such as ticket changes/refunds and seat selection. When you make your booking through Alternative Airlines, you can easily compare and select the perfect fare for you; more information can be found here.
Business Class Facilities
Before flying, all business class travellers can enjoy access to private Business Class Lounge and exclusive check-in desks. Business class passengers are also entitled to extra baggage allowance.
Long Haul: welcome drinks, on-board cloakroom service, personal 15.3 inch screens with free music and film.
Medium Haul: A welcome drink will be served once you have boarded. During your trip, a short film will be shown on the main screen, or choose from the selection of Moroccan magazines. Royal Air Maroc serves a meal on flights lasting more than two and a half hours, a meal served on fine bone china.
Business Class Seating
Long Haul: Complimentary pillow, blanket, and toiletry bag. These seats can be adjusted into a “bed” position, while the outer shell of your seat gives you the privacy to sleep without being disturbed. There is also a “massage” function which you can try whenever you so desire throughout the flight.
Medium Haul: Make yourself comfortable with our recliner seats; you will find USB ports to charge your phones and notebooks, electrical outlets to plug in your computer, and a reading lamp to create an atmosphere conducive to concentration.
Business Class Lounge Access
Business passengers have full use of Royal Air Maroc lounges, to relax in comfort before boarding. The VIP lounge at Casablanca Mohamed V airport is the airline’s premium lounge for passengers departing from Morocco. The lounge includes work desks (laptop access), couches, TVs, complimentary snacks, drinks and light meals, WiFi and internet connection, newspapers/magazines, and flight monitors and information.
Airline overview
Founded in 1953, Royal Air Maroc is the flagship airline of the Kingdom of Morocco. The government of Morocco holds primary ownership, with Air France holding 2.86 percent ownership and Iberia 0.95 percent. Based at Mohammed V International Airport in Casablanca, RAM operates domestic and regional flights as well as international flights to North America, Asia, Africa and Europe.
In the United States, New York City is the sole destination serviced directly by RAM. Through a partnership with jetBlue, RAM offers service to other major cities such as Atlanta, Chicago, Dallas, Los Angeles and Washington, D.C.
Royal Air Maroc Q&A:
•What is the policy for carry-on baggage?
Hand luggage is allowed as long as it does not exceed 22 pounds, and the sum of the length, width and height does not exceed 45 inches.
•What other airlines are partners with Royal Air Maroc?
Aeroflot (Russia), Brussels Airlines, Egypt Air, Etihad Airways (Abu Dhabi), Iberia, jetBlue, Saudi Arabia Airlines, TAAG (Angola) and Turkish Airlines are RAM partners.
•What are some of the destinations Royal Air Maroc serves?
RAM serves more than 80 destinations, 56 of them international. New York City is the only destination in the United States. Other primary destinations include Montreal, Canada; Sao Paulo, Brazil; and Cairo, Venice, Rome, Zurich, Moscow, Paris, Madrid and London.
•What is the check-in policy for Royal Air Maroc?
Passengers must check in three hours before departure and four hours prior during peak travel times. Check-in closes 50 minutes before departure.
•What is Royal Air Maroc’s phone number?
For United States travelers, the phone number is 1-800-344-6726.
This information is subject to change. Please confirm all fees and details with your airline before booking.
Регистрация на рейс
Зарегистрироваться на рейс можно как в аэропорту, так и онлайн на сайте авиалинии. Однако услугой онлайн могут воспользоваться те, кто вылетает из определенных аэропортов, включая Россию. Ознакомиться с полным списком можно на сайте авиакомпании, где также можно зарегистрироваться на рейс.
Стойка сдачи багажа в аэропорту
Регистрация доступна за 2 дня и закрывается за два часа до вылета. Зарегистрированный багаж предстоит сдать в пункте сдачи багажа. Пройдя регистрацию, на почту придет посадочный талон, который необходимо распечатать и предъявить в аэропорту. Чтобы зарегистрироваться на рейс, нужно:
- Пройти по ссылке выше и ввести фамилию и номер бронирования или билета.
- Выбрать рейс, а затем посадочное место.
- Ввести номер карточки бонусной программы, если таковая есть, а затем завершите регистрацию. На почту придет талон, который нужно распечатать.
Дополнительная информация! В аэропорту в Марокко есть киоски для самостоятельной регистрации. Ими могут воспользоваться те, у кого имеется только ручной багаж.
Royal Air Maroc Airport Hub
Casablanca Mohammed V International Airport
Casablanca Mohammed V International Airport is the HUB for Royal Air Maroc, as well as it is for Jetairfly and Air Arabia Maroc. It is the busiest airport in the country and handles nearly 8 million passengers every year. It was named after King Mohammed the V of Morocco who passed away in 1961.
Other airlines which fly to and from Casablanca Mohammed V International Airport include Afriqiyah Airways, Air Algerie, Air Arabia Maroc, Air France, easyJet, Emirates, Egyptair, Etihad, Iberia, Qatar Airways, TAP Portugal and Turkish Airlines. Previously, it was one of the bases for Regional Airlines Morocco, which ceased operations in 2010.
